Terms & Conditions
Payment
We accept all major credit cards, and cash is also accepted at the Box Office. You may also purchase tickets with Triple Door issued Gift Cards.
Ticket prices vary depending on the show.
Tickets
WE DO NOT ISSUE PAPER TICKETS. Simply check in with your last name at the Front Desk on the night of the show.
Cancellations and Refunds
You may cancel your tickets up to 10pm the night before the show and receive a refund, minus a $5 cancellation fee per ticket.
We’re sorry, we cannot issue refunds on the day of the show.
**Sales are final for select events, see the website or call the box office for further details.**
Seating
Seating is FESTIVAL STYLE, meaning other parties may join you.
Be advised, ONCE YOU HAVE CLAIMED YOUR TABLE, YOU MUST REMAIN SEATED. We reserve the right to give unoccupied tables to other guests.
For early Shows (6pm-8pm), seating begins 2 hours prior to show time. All early show seating is first-come, first-served. Simply check in under your reservation name at the Front Desk.
For late Shows (9pm & later), tables are pre-assigned based on the order in which tickets have been purchased. Seating usually begins 30 minutes prior to show time. Simply check in under your reservation name at the Front Desk.
Joining another party? Please call the Box Office to place this request no later than 4pm on the day of the show, as we cannot guarantee separate parties will be seated together.
Late Seating
IF YOU ARE RUNNING LATE, PLEASE GIVE US A CALL we'll hold your table for you.
IF WE DO NOT HEAR FROM YOU, YOUR TABLE WILL BE RELEASED 15 MINUTES AFTER THE SHOW BEGINS.
Large Parties
Due to the limited number of large tables, parties of five or more may be seated at separate tables. Parties of seven or more will be presented with one check, with an 18% gratuity added.